Purchase help

Shipping & returns

Costs and conditions follow the store's current configuration. The final total is shown before payment.

Current policy

01

Shipping costs

Standard rate: MX$ 150,00.

Free shipping from an eligible subtotal of MX$ 1.500,00.

  • CDMX y Área Metropolitana: MX$ 99,00 · 1-2 estimated days
  • Resto de México: MX$ 179,00 · 3-5 estimated days
02

Preparation & delivery

Final timing depends on destination, availability and carrier. Any estimate shown is informational until the order is accepted and prepared. Tracking is sent when available.

03

Exchanges & returns

In addition to rights provided by applicable law, Miraj accepts return requests within 14 calendar days after delivery when the product is unused, unopened and in resalable condition.

If an item arrived damaged, incorrect or defective, contact us as soon as possible. Store return conditions do not limit statutory consumer rights.

04

Refunds

Once a return is approved, the refund is processed to the original payment method when technically possible. Posting time depends on the payment provider or financial institution.

05

Request support

Email hola@mirajperfumes.shop with your order number and a description of the issue.